How Chatbots Can Make Your Company More Human

Although chatbots aren’t human, they can humanize the candidate experience! By providing automated one-to-one conversations with candidates, bots can provide a more personable experience at scale for career site visitors and candidates in the early stages of the hiring process. Adam Glassman from Cox Enterprises shares how he’s implemented AI chatbots to enhance the candidate experience and add more time back to a recruiter’s day. (25 minutes)

Humanizing the candidate experience is important because we’re hiring HUMANS. People with feelings, who want to fit in and enjoy where they work. The more we can address this in our hiring process, the more people will enjoy interacting with our brand as candidates, employees or consumers.

 

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How Chatbots Can Make Your Company More Human

Adam Glassman is Employment Brand Manager at Cox Enterprises. With a depth of experience in Recruitment Marketing, Employer Branding, Digital Recruitment Strategies and the Candidate Experience, Adam is on a mission to transform Talent Acquisition. Connect with him on LinkedIn and join the battle.